Refund policy

Because our products are made to your specifications, customized and personalized items are final sale and cannot be returned or refunded for a change of mind or for errors in customer-provided spelling or selections.

Please review spelling, options, and other custom details before completing your order.

If there is a mistake on my end, contact me through the Contact page and I’ll make it right.

Damaged or defective items: If your order arrives damaged or something is wrong on my end, email a photo to madebysyd.shop@gmail.com within 7 days of delivery and I'll remake it or refund you.